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Check most frequently asked questions here, if you still need help then please contact us by clicking here.
Our head office is in London, England.
All of our products are manufactured in the UK.
Yes, our facilities are certified GMP (Good Manufacturing Practice).
We accept Visa, Mastercard, PayPal, Diners, Discover, American Express, AmazonPay & ApplePay.
We have a handling time of 1-2 business days and shipping time of 2-3 days to addresses in the USA.
Yes, we ship on weekdays and weekends, except on Christmas Day and New Years Day.
We supply a tracking number with every order. However, we are always happy to help you track your order. Just email us using the 'contact us' form.
Please use the 'contact form' and one of our team will be happy to assist you.
ThickTails is a collection of products designed to actively stimulate hair growth and reduce hair loss - to help you in those areas that are simpler to treat - leaving you with fuller, thicker, healthier hair with less breakage, more volume & less gray.
Products in the ThickTails range include a Stimulating Hair Shampoo, Stimulating Hair Conditioner, Root Stimulating Daily Serum and Hair Growth & Strengthening Food Supplement. These products can be used independently or as part of the overall program.
The Thick Tails Hair Growth program works by;
1. Improving the quality of the keratin structures formed, providing elasticity to the hair, helping prevent against premature hair loss and graying.
2. Stimulating cellular regeneration and multiplication; penetrating the follicle with a stimulating, nourishing and reinvigorating action, optimising hair bulb oxygenation and increasing cellular metabolism.
3. Improving hydration and providing essential active ingredients to protect the hair from free radicals and oxidative stress.
4. Helping to stimulate natural hair pigmentation to reverse the hair graying process. Extending the life of hair colourants. Meaning that you do not need to expose your hair to damaging hair colouring treatments so often.
5. Reducing the levels of testosterone that are converted to DHT. And also controlling the affects of DHT on the hair. Stimulating collagen and fibre renewal. Reducing inflammation around the hair shaft.
6. Keeping the scalp at the optimal pH balance for healthy hair to grow.
7. Stimulating a heightened production of ATP in the hair cells, which helps the hair follicle to stay more actively within the growth phase of the cycle - rather than the resting stage.
8. Providing a tailored preparation of vitamins, minerals, amino acids and botanicals to nourish the hair; such as Zinc, Biotin, Selenium, Collagen as well as Vitamins A,B5,C,D & E.
All of this means that you have fuller, thicker, more healthy hair with less breakage, more volume & less gray.
ThickTails Stimulating Hair Shampoo is sulfate & paraben-free shampoo full of natural amino acids and enriched with Biotin, Caffiene and Saw Palemtto expertly formulated to stimulate the scalp, reduce hair loss, reduce gray hair and block DHT.
The full list of ingredients are: Aqua (Water), Disodium laureth sulfosuccinate, Disodium lauryl sulfoacetate, Decyl Glucoside, Lauryl betaine, Polysorbate 20, Propanediol, PEG-120 Methyl Glucose Trioleate, Sodium chloride, Glycol stearate, Capryloyl glycine, Menthol, Urea, Butylene glycol, Guar Hydroxypropyltrimonium Chloride Disodium phosphate, Caffeine, Tetrasodium Glutamate Diacetate, Parfum (Fragrance), Serenoa Serrulata (Saw Palmetto) Fruit Extract, Potassium sorbate, Biotin, Panthenol, Dextran, Glycerin, Citric acid, Acetyl Hexapeptide-1, Acetyl Tetrapeptide-3, Trifolium Pratense (Clover) Flower Extract.
To use massage and lather shampoo into scalp leaving in for up to 3 minutes before rinsing. Optimal results are attained using shampoo five times per week. Optimal results are attained from using five times per week for a minimum of 3 months or until satisfied with results. Discontinue product if hypersensitivity is noted.
ThickTails Stimulating Hair Conditioner is sulfate & paraben-free shampoo full of natural amino acids and enriched with Biotin, Caffiene and Saw Palemtto expertly formulated to condition, volumize hair, stimulate the scalp, reduce hair loss, reduce gray hair and block DHT.
The full list of ingredients are: Aqua (Water), Cocos nucifera (Coconut) oil, Glycerin, Cetearyl alcohol, Behentrimonium Chloride, Ethyl Macadamiate, Oleyl erucate, Benzyl alcohol, Menthol, Urea, Butylene glycol, Parfum (Fragrance), Disodium phosphate, Serenoa Serrulata (Saw Palmetto) Fruit Extract, Caffeine, Hydroxyethylcellulose, Panthenol, Biotin, Salicylic acid, Lactic acid, Dextran, Citric acid, Sorbic acid, Acetyl Hexapeptide-1, Acetyl Tetrapeptide-3, Trifolium Pratense (Clover) Flower Extract, Tocopherol, Malic Acid.
To use apply root to end leaving in for up to 3 minutes before rinsing. For deep conditioning, cover hair with a cap or towel and leave for up to 20 minutes. Optimal results are attained from using five times per week for a minimum of 3 months or until satisfied with results. Discontinue product if hypersensitivity is noted.
ThickTails Root Stimulating Daily Serum is sulfate & paraben-free leave-in serum full of natural amino acids and enriched with Biotin, Caffiene and Olive Oil expertly formulated to lift root volume, reduce hair loss, reduce gray hair and block DHT.
The full list of ingredients are: Aqua (Water), Alcohol denat, VP/VA Copolymer, Acacia senegal gum, Capryloyl glycine, Xanthan gum, Caffeine, Butylene glycol, Parfum (Fragrance), Dextran, Glycerin, Sodium hyaluronate Crosspolymer, Urea, Disodium phosphate, Acetyl Hexapeptide-1, Acetyl Tetrapeptide-3, Trifolium Pratense (Clover) Flower Extract, Sodium chloride, Alcohol, Olea Europaea Fruit Extract, Biotin, Citronellol, Limonene, Citric acid, Linalool, Cytidine, Monophosphate, Disodium Uridine Phosphate, Adenosine Phosphate.
To use Apply a small amount to the scalp and roots of the hair both morning and night. Massage into the scalp for 2 minutes. Do not rinse out. Optimal results are attained from using daily for a minimum of 3 months or until satisfied with results. Can be applied to dry or damp hair and used as a styling and control aid.
ThickTails Hair Growth & Strengthening Food Supplement is a nutritional supplement full of vitamins, minerals, amino acids and botanicals including Zinc, Biotin, Selenium, Horsetail, Saw Palmetto & Green Tea to help stimulate normal, healthy hair growth, strengthen hair and block DHT.
The full list of ingredients are: Capsule Shell (Hydroxypropyl Methylcellulose, Titanium Dioxide), Saw Palmetto Powder, Acerola Extract Powder, Bulking Agent (Cellulose (E409 i)), Fish Collagen Peptides, Calcium Pantothenate, Ascorbic Acid, Glycine (Silicon Dioxide), L-Methionine, N-Acetyl
L-Cysteine, Horsetail (Equisetum arvense) Extract Prep. (Maltodextrin), DL-Alpha-Tocopherol Acetate Prep. (Modified Food Starch, Silicon Dioxide), Anti-Caking Agent (Magnesium Stearate), Green Tea (Camellia sinensis) Powder, Silicon Dioxide, L-Lysine Hydrochloride, Zinc Oxide, Red
Stinkwood (Pygeum africanum) Extract Prep. (Maltodextrin), Vitamin D3 Prep. (Maltodextrin, Starch, Sucrose, Cholecalciferol), Biotin, Sodium Selenate.
To use take one tablet, three times a day with food. For adults only. Not suitable for vegetarians.
ThickTails is suitable for all women of all races and hair types. ThickTails Hair Growth & Strengthening Food Supplement is not suitable for those under 18, those with an allergy to fish, shellfish, or women who may be pregnant/breastfeeding. Our food supplement is also not suitable for vegans, vegetarian and those on a Kosher diet. It is always advisable to consult with your doctor before taking any food supplement. ThickTails food supplement does not contain dairy, soya, nuts, eggs, gluten, or wheat.
ThickTails works in four stages over a six month period. Most women notice a difference after just 90 days.
Four stages to healthy hair:
Stage 1 - hair follicles are nourished through consistent intake of nutrients. Hair is stimulated into the growth phase (during this phase it is common to see additional hair loss of older strands).
Stage 2 - thin and wispy hair is strengthened through continued nourishment.
Stage 3 - breakage and thinning continue to decline, normal healthy hair growth is encouraged.
Stage 4 - hairs become stronger, healthier, and more vibrant.
ThickTails Hair Growth & Strengthening food supplement contains fish and shellfish, therefore it is not recommended for those allergic to fish, shellfish or seafood.
ThickTails stimulating hair shampoo, stimulating hair conditioner, root stimulating daily serum only use natural essential ingredients and should not have any side effects. However, discontinue use if hypersensitivity is noted.
ThickTails Hair Growth & Strengthening food supplement is a drug free dietary supplement. However, it is not recommended for those with an allergy to fish or shellfish, or for women who are pregnant or breast-feeding. If you have known intolerances to ingredients, please review the tablet contents, allergy advice and ingredients information on the back of the ThickTails food supplement packaging. If you are unsure about your intolerances with respect to ThickTails’s ingredients, we recommend that you consult your doctor.
We always advise to check with a doctor before using our food supplement if you are on medication.
ThickTails stimulating hair shampoo, stimulating hair conditioner, root stimulating daily serum are perfectly fine to use. We recommend against using our Hair Growth & Strengthening food supplement whilst pregnant.
ThickTails stimulating hair shampoo, stimulating hair conditioner, root stimulating daily serum are perfectly fine to use. We recommend against using our Hair Growth & Strengthening food supplement whilst breast feeding.
All our products are drug free.
Minoxidl is a medical ingredient and there are many side effects associated with it, which can damage the skin and scalp and cause a range of other conditions. As it is a medical ingredient, we would recommend that you speak to a medical expert first first before using any product containing Minoxidl. At ThickTails we only use active natural ingredients.
The ingredients used have not reported an increase in the growth of facial and/or body hair.
Yes, our shampoos, conditioners and hair serums are SLES/SLS and paraben free.